Experience:3 - 6 Years
Location:Chennai
Compensation:best in industry
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Posted Date:29 Sep
Job Description
4-6 yrs of exp,3 yrs of call center voice exp
Should be a graduate / post graduate
Gd Customer Service (Telecom) Inbound projects in current or previous organization
Preferably from Domestic call center is an added advantage.
knowledge in MS office.
Should be a graduate / post graduate
Gd Customer Service (Telecom) Inbound projects in current or previous organization
Preferably from Domestic call center is an added advantage.
knowledge in MS office.
Desired Candidate Profile
Managing a team of quality analysts (10 to 15)
Ensure adherence to SLAs (service level agreements)
Work closely with the ops managers to achieve
Ensure team members are informed on product updates for the process.
Providing feedback.
Ensure adherence to SLAs (service level agreements)
Work closely with the ops managers to achieve
Ensure team members are informed on product updates for the process.
Providing feedback.
Company Profile
HR staffing firm
Interested candidates can forward the immediately to hrstaffchn@symbiountech.com
Contact - Priya,shaleni - 43534625,43534515
Interested candidates can forward the immediately to hrstaffchn@symbiountech.com
Contact - Priya,shaleni - 43534625,43534515
Contact Details
Company Name:
Symbioun Solutions Pvt. Ltd
Executive Name:
Priya,shaleni
Address:
Not Mentioned Telephone:
43534625,22501758,43534515
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