Experience:
1 - 6 Years
Location:
Hyderabad / Secunderabad, Visakhapatnam
Compensation:
Rupees 2,00,000 - 2,75,000
Additional incentives and perks
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Post Graduation Not Required
Industry Type:
BPO/ITES
Role:
Associate/Sr. Associate -(Technical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
08 Apr
Desired Candidate Profile
Candidate who meet the below criteria are eligible to apply. Interested candidate contact P.Phani Kiran @ 9000014751
- Min Education Qualification: Any Graduate/ Diploma holders/Non Graduates.
- Building a rapport with customers.
- Age criteria: Restricted up to 40 years.
- Candidates with relevant experience in a voice based technical support process are eligible to apply.
- Involves working in Night shifts
- Excellent Communication Skills.
Job Description
- Involves handling Inbound/Outbound Calls.
- Involves resolving customer queries.
- Involves trouble shooting ( OS, applications and Anti-Virus Issues, Hardware & Networking Issues)
- Involves updating customers on latest information on a product or service.
- Should be comfortable working in night shifts.
- Should have excellent English communication skills.
- Should be patient enough to handle any kind of customer queries.
- Attractive incentives and perks depending upon the individual's performance would be rewarded.
- Free door step pick and drop facility.
Keywords: CCNA, MCSC, Networking, Hardware,Cisco, Malware / Virus specialist
Company Profile
Confidential
Contact Details
Company Name:
Sutherland Global Services Inc
Website:
http://www.suth.com
Executive Name:
Phani HR
Address:
#46 Santhome High Road
CHENNAI,Tamilnadu,India 600004
Telephone:
9000014751
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